Data protection

The protection of your privacy when using our website is important to us.

Anonymous data collection

The name of our website is You can visit our website without informing us who you are. We only know the name of your internet service provider and the website from which you are visiting us. This information is analysed for statistical purposes. You remain anonymous as an individual user.

Collection and processing of personal data

Comments on the website, we collect the data displayed in the comment form, as well as the visitor’s IP address and the user agent string (this identifies the browser) to help detect spam.

An anonymised string (also called a hash) can be created from your email address and passed to the Gravatar service to check if you are using it. The privacy policy of the Gravatar service can be found here: After your comment has been approved, your profile picture will be publicly visible in the context of your comment.

Wenn du ein registrierter Benutzer bist und Fotos auf diese Website lädst, solltest du vermeiden, Fotos mit einem EXIF-GPS-Standort hochzuladen. Besucher dieser Website könnten Fotos, die auf dieser Website gespeichert sind, herunterladen und deren Standort-Informationen extrahieren.

Export and processing of data in countries outside the European Economic Area

There is no export of data to countries outside the EEA.

Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the Google Analytics cookie about your use of the website is usually transmitted to a Google server in the USA and stored there. On this website, Google Analytics has been extended by the code “ga(‘set’, ‘anonymizeIp’, true);” to ensure anonymised collection of IP addresses (so-called IP masking). This means that your IP address is shortened in advance by Google within the EU member states or further member states or the European Economic Area. The full IP address is only transmitted to a Google server in the USA in exceptional cases and then shortened there. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be associated with any other data stored by Google. You can prevent the collection of data generated by the Google Analytics cookie that relates to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing the browser plug-in available at the following link: You can prevent the collection by Google Analytics by clicking on the following link. An opt-out cookie will be set, which will prevent the future collection of your data when visiting this website: Deactivate Google Analytics For more information on the terms of use and data protection, please visit or

Use and dissemination of personal data

The personal data collected in the context of this website are used without your consent only for the processing of your inquiries and for the possible sending of general information about our area of activity. In all other cases, there is no transfer to third parties, unless the right to data communication is derived from relevant, in particular criminal, legal regulations. You can, of course, revoke your consent at any time with effect for the future.


When you use our website, we store certain information on your computer’s hard drive using so-called cookies (small text or image files). Cookies allow us to tailor the website to your interests and needs. For example, a cookie may contain information about the pages you have visited, which allows us to customise the website accordingly on your next visit. Cookies do not allow us to access other areas of your computer. Most internet browsers allow you to delete cookies or receive a warning before a cookie is stored on your hard drive. Please refer to your browser documentation or help screen to learn more about this option. However, please note that you may not be able to use all services or offers on our website if you disable cookies.

External links

For your optimal information, you will find links to third-party sites on our website. If this cannot be recognised clearly, please note that this is an external link. We have no influence on the content and the design of these pages from other providers. The guarantees of this data protection declaration therefore do not apply there.


BetterClaimsSolutions UG, constantly updates the information on its websites. Despite this diligence, data may have changed. It therefore accepts no liability or guarantee for the timeliness, correctness or completeness of the provided information. The website may contain links to pages by other providers (e.g. manufacturers etc.). does not make the contents of the linked sites its own. These sites are the sole responsibility of their operators. Betterclaimssolutions hereby declares that it distances itself from all contents of all sites linked to its website in accordance with a judgement by the Landgericht Hamburg from 12 May 1988 – No. 312 0 85/98.